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Customer service

Need to make a return? We are happy to help.


We want every customer to be totally happy with their purchase and offer a no quibble return policy.  

If you do wish to return an item, please follow these simple steps:

  1. Email returns@buttonnosekids.co.uk within 14 days of receiving your order.
  2. We will send you a sales return form and a return address.
  3. Pop your parcel back in the post to us, wrapped as securely as possible. We recommend a recorded mail service that’s happy to handle packages of all sizes.

We will refund you in full for the item as long as it’s in its original packaging, unopened, and is in saleable condition.

If we have sent you the wrong item or it’s faulty, we will refund all your costs including the original postage and return postage costs.

 

 


Address

Button Nose Kids
18 Bramhall Lane South
Bramhall
Cheshire
SK7 1AF

Email Address

hello@buttonnose.co.uk

Phone number

0161 440 7667


Delivery


Shipping


We are delighted to offer free shipping on any purchases over £50. 

All items that are help in current stock will be posted within 24hrs, with an average delivery time of 2-3 working days. 

Need to make a return? We are happy to help.


We want every customer to be totally happy with their purchase and offer a no quibble return policy.  

If you do wish to return an item, please follow these simple steps:

  1. Email returns@buttonnosekids.co.uk within 14 days of receiving your order.
  2. We will send you a sales return form and a return address.
  3. Pop your parcel back in the post to us, wrapped as securely as possible. We recommend a recorded mail service that’s happy to handle packages of all sizes.

We will refund you in full for the item as long as it’s in its original packaging, unopened, and is in saleable condition.

If we have sent you the wrong item or it’s faulty, we will refund all your costs including the original postage and return postage costs.